We will schedule a 2-hour timeframe in which our installer will arrive to install your custom Crystal View Shower Door.  Based on the number of glass panels to be installed, your shower door installation will take 2-6 hours.

To allow the silicone to set properly, you must wait 48 hours after installation before turning on the water or using your shower.   

There are typically 3 levels of clarity: Clear, Crystal Clear, and Low Iron Clear. Clear has a higher level of iron, which will give more of a green tint. We use Crystal Clear as our standard, which looks very clear but with some greenish tint on the edges. Low Iron Glass still has a tint, but it shows more of a “blue” or “dark aqua” in lieu of the greenish tint that low high iron glass provides.  Typically, Low Iron Glass is used in showers with white tile.

After each use a simple swipe of a squeegee will help maintain that brand-new look. From there, do the following:

• The glass needs to be cleaned using a damp microfiber cloth and a mild detergent or soap to remove soap scum and grime from the glass.
• If you prefer, a general glass cleaner and a microfiber cloth are also suitable. Daily squeegeeing is recommended with a supplemental cleaning twice a week based on hard water. 
• The need to use harsh cleansers or toxic chemicals is no longer necessary to maintain the pristine appearance of your glass.  A solution of white vinegar and water (1 part vinegar to 5 parts water) will need to be used occasionally to dissolve any deposits.

Glass with protective coating:

• When cleaning your treated glass be careful not to use any rough, gritty, highly acidic, or abrasive cleaners that may remove the surface of the glass and damage the coating, therefore voiding the warranty.
• For areas with hard water, due to a higher concentration of mineral deposits such as lime and calcium, a build-up may occur on the protective coating and not be easily removed with a mild detergent. A solution of white vinegar and water (1 part vinegar to 5 parts water) will need to be used occasionally to dissolve any deposits.

This hardware, if given the proper care, will remain beautiful. Neglecting or ignoring the basic rules of maintenance will result in the hardware not living up to its potential long life.

• The best way to maintain the beautiful finish on the hardware is to wipe it down after every use. After you shower, use a dry towel to thoroughly dry the hardware. If the hardware is kept clean after every use, it will not collect mineral deposits that require the use of a soap solution (noted below).
• If you are unable to dry the hardware after every use, a weekly cleaning is suggested. The correct method to be used in cleaning the hardware is a mild soap and warm water mixture. Mix a couple of drips of mild liquid soap, such as Ivory or a similar product, into a cup of warm water. Using a soft, non-abrasive cloth, proceed to clean the hardware. After you have cleaned the hardware, rinse thoroughly with clean warm water and dry.
• WARNING: Never use an abrasive cleanser of any kind on the hardware. Many of the components are coated with a clear lacquer that will be irreparably damaged if subjected to harsh abrasive chemicals or scrubbing devices.

Please keep in mind that seals on your shower enclosure are similar to windshield wipers and need to be replaced from time to time.  Seals are pressure-fitted; therefore, they can easily be removed by pulling the sweep off and sliding the replacement onto the bottom of the door. These replacement seals can be ordered from our office, either for pick up or delivery.  You can contact our Customer Connect Center by calling 866.577.4242, emailing us at CustomerConnect@h2-llc.com, or completing our Service Request Form.

Special protective coatings can be applied to shower glass to create an invisible barrier against stains, mineral deposits, soap scum, and other buildup. This drastically reduces required cleaning and maintenance. Two main options exist:

Diamon-Fusion is a sealant applied at our manufacturer to coat all sides of the glass. This does not alter the texture or appearance of the glass at all. It provides a limited lifetime warranty against buildup, which helps prevent environmental pollutants, hard water, and soap scum from damaging the glass.

Both specialty glass types eliminate most of the scrubbing and chemicals otherwise needed to keep shower doors clean and clear over time. This simplifies homeowner maintenance significantly. Ask your sales representative about a glass protection option for your shower enclosure.

You will likely need to have a contractor install backing or blocking behind the wall first before mounting any grab bars for safety and proper support. Anchoring into just drywall can be risky. Visit the SecureMount™ PDF here to learn more.