Privacy Policy

At H2 LLC, accessible at www.h2-llc.com, protecting the privacy of our visitors is a top priority. This Privacy Policy document details the types of information collected by H2 LLC and how we use it.

Company Name: H2 LLC 
Physical address: 1336 Loop Road Lancaster PA 17601

Should you have any questions or need more details about our Privacy Policy, please don’t hesitate to reach out to us.

This Privacy Policy is specific to our SMS and online forms and activities and is relevant for visitors to our website in terms of the information they share and/or collect on H2 LLC.

Consent

By accessing our website, you consent to and accept the terms outlined in our Privacy Policy.

Information We Collect

When we request your personal information, we will clearly explain what we need and why we need it at the time of the request. 

If you reach out to us directly, we may collect additional details such as your name, email address, phone number, the content of your message and any attachments, along with any other information you choose to provide.

Use Of Information

We utilize the information we collect in to:

– Place orders for products and provide updates, confirmations on quotes and/or orders.

– Provide scheduling appointments for installations and/or service to products purchased from H2 LLC.
– Communcation of addresses and phone numbers to subcontractors for installation and/or service

 Provide pictures of products to service department for resolution of issue.

Data Sharing

H2 LLC does not sell or share SMS opt-in, or phone numbers for the purpose of SMS.   

Log Files

H2 LLC adheres to a standard procedure for using log files. These files log visitors when they access websites. All hosting companies perform this as part of their hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. It is used to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Cookies

Similar to other websites, h2-llc.com utilizes cookies. These cookies store details about visitors’ preferences and the pages they visit on our site. We use this information to enhance user experience by tailoring our web content to match visitors’ browser types and other preferences.

For more comprehensive information on cookies, please read “What Are Cookies.”

Data Security Measures

H2 LLC uses Strict access controls, encryption, network segregation, physical security to protect customer information stored within our Information Systems.

User Rights

Customers have the right to request a copy of their personal data being used at H2 LLC. This information is stored electronically in our Information System for warranty/recall purposes. This data is held indefinitely to maintain traceability of products sold and complaint resolution.

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