Terms and Conditions

Effective Date: Jan 28, 2025

Welcome to H2 LLC – These Terms and Conditions (“Terms”) govern your use of our Site and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Privacy Policy] If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from H2-LLC, you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with H2 LLC Your appointment time is <time> the driver should be arriving within 30 minutes of the time. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging <Message and data rates may apply>:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary

Contact Information
For any questions about these Terms, please contact us at:
H2 LLC
1336 Loop Road  Lancaster PA  17601
Email: CustomerConnect@h2-llc.com
Phone: 717-290-1330